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General

What is this site?

The Destiny Digital experience exists to put clients at ease, allowing investors at every level to gain the knowledge they require— quickly, easily, and with greater trust and confidence. We present complex ideas and information through clear language and meaningful visuals. Destiny Digital uses a process that allows us to harness the strength of technology to build portfolios that we think more accurately reflect your ability to take investment risk. The investment team combined professional investing experience with behavioral finance research to create a short questionnaire that cuts through the industry jargon and gets to the core of how an individual thinks about and reacts to financial risk. After answering our easy, yet sophisticated, survey, we create a diversified portfolio for you that is aligned with your interests.

How can I join?

If you are at least 18 years of age and a US citizen with a permanent U.S. address, we welcome you to open an account with Destiny Digital.

How does it work?

We allow you to aggregate all your accounts, including banking, credit card, and other investment accounts to give you a holistic view of your finances. We only require you to register for a Destiny Digital profile to begin account aggregation and kick the tires, even then information gathered is limited. You have the option to invest in our investment portfolios that we choose for you based on a carefully curated risk tolerance questionnaire. Privacy is paramount, and we do not have access to view your individual accounts that you aggregate; those are for your eyes only, as explained in our Privacy Policy.

How much does it cost and are there any additional fees?

The total fee for Destiny Digital is 0.75% of assets managed on the platform.

How is having a Destiny Digital account different than having a traditional online brokerage account?

Destiny Digital offers unique features, including: straightforward pricing model without transaction charges or hidden fees, low minimum balance, and a user experience that makes it easy to recast your relationship with money. Our platform provides automation all around which means seamless diversification, automated rebalancing, continuous monitoring by our portfolio management team and the ability to aggregate your financial accounts held outside of Destiny Digital.

What is DocuSign?

We are a digital solution which means we have done our best to become paperless. We use an electronic signature solution, DocuSign, to send you any documents you may need to sign.

When is my account open?

Great question! Your account will take a few days to be officially open but that does not mean you have to wait to set up instructions for transferring money. You can always check on the status of your account by logging back into your profile and checking out the "Account Dashboard."

Do I have the option of talking to a Financial Advisor?

Yes! While Destiny Digital is designed to allow you to create and oversee the progress of your investment accounts entirely online, we also have financial advisors available when you are ready to begin a financial planning relationship with Destiny Capital. Our advisors are able to help with a number of planning issues including retirement, education, divorce and business ownership issues. While your financial management through the Destiny Digital platform will not change, there is an additional cost for financial planning services which will be disclosed in advance during an introductory meeting or phone call with one of our advisors. Financial planning fees begin at $2,500 and increase as the complexity of the planning work does.

My Accounts

What types of accounts does Destiny Digital support?

Destiny Digital currently supports taxable investment accounts including individual and joint accounts, as well as Traditional IRAs and Roth IRAs. We are always innovating our products, so you can expect more to come soon!

I opened an account, now what?

After the funds are transferred into your Destiny Digital account (usually takes about 3-5 business days for the money to be transferred) we will purchase the securities in your portfolio. From here we encourage you to check back and personalize your experience by uploading photos and nicknaming your accounts. We will monitor your portfolio and will help you rebalance when necessary.

Can I open multiple accounts?

Yes, you can open multiple accounts under one Destiny Digital profile.

What is a joint account and with whom can I open one with?

A joint account is simply that! An account enabling two people to share and progress toward investment goals together. Both holders of the joint account have full access to the joint account and are able to create goals, transfer funds from the linked checking account, change allocations, and view the account. Two customers in a joint account have joint ownership of the assets in the account. Upon death of one of the joint account owners, the assets are transferred to the surviving account holder. You can create a joint account with anyone over the age of 18 who is a US citizen.

Do both owners of the joint account need to approve actions taken in the account?

Most actions do not require consent from both customers. These include deposits, withdrawals, transfers, creating new goals, allocation changes, changes to the linked checking account, and beneficiary changes. Both account holders will receive email notifications any time a deposit, withdrawal, transfer, or allocation change occurs. Both joint account members must agree to open the account and sign the account-opening application. Closing a joint account or changing account ownership will require both account holders to consent. To close or change the ownership of the joint account, please contact customer service at service@destiny-digital.com.

Whom should I contact if I am having trouble funding my account?

We are always willing to help out with any technical problems you many run into and you can contact us directly by emailing service@destiny-digital.com or by calling 303-277-9977 and we will gladly assist you.

How do I fund my account?

You can fund your account under the "Transfer Money" tab within your Destiny Digital profile, where we allow you to set up one-time or recurring deposits into your Destiny Digital account.

What is the difference between a Traditional and a Roth IRA?

The main difference between a Traditional and a Roth IRA is when you pay income taxes on the money you put in the plans. With a Traditional IRA, your contribution is tax deductible and you don’t pay taxes on the contribution amount until you later withdraw it (either upon retirement or early with a penalty). A contribution to a Roth IRA is not tax deductible; you pay taxes before the contribution, but you do not pay taxes later on the amount you withdraw. In addition, with a Roth IRA, you can leave the money in for as long as you want, letting it grow as you continue to age. With a Traditional IRA, by contrast, you must start withdrawing the money when you reach age 70½.

The whole IRA thing can be a little overwhelming, here is more information that clearly lays out income and contribution requirements. This is information of a general nature and should not be considered tax advice. Always be sure to consult your licensed tax professional.

How do I withdraw all the funds from my account and how long does it take?

Under the "Transfer Money" tab within your Destiny Digital profile, you can choose to transfer the money out of your account. Once we have processed your withdrawal request, it takes up to 5 business days for the funds to arrive. While we do our best to process your request in a timely manner, the most current balance of your account will always be the most current market value and therefore your withdrawal amount could fluctuate with the market.

Are there any fees if I decide to withdraw funds or close my Destiny Digital account?

While we hope you are satisfied with your experience at Destiny Digital, we understand that things come up and we always give you the option to close your account with a flat fee of $100.

Is there a minimimum or maximum amount that I can withdraw from my Destiny Digital account?

There are no minimum or maximum amounts for withdrawals. However, if you choose to withdraw the entire balance of an account, we will close that account.

Monitoring my account

While we continuously monitor your accounts at Destiny Digital and will rebalance when necessary, we also take a closer look at your account on a yearly basis. This annual review is intended to ensure that your priorities and desires have not changed from when you originally created your portfolios. During this annual review, you will receive an email that guides you through the process, we ask you to please click into it and check out your account and let us know if you would like us to change something.

Transferring Money

Do I have to aggregate my accounts with Destiny Digital or can I just transfer funds to my Destiny Digital account?

We offer the account aggregation option as a service to enable you to gain a holistic view of your finances and while we believe this can be an invaluable tool, it is certainly not required. We offer you the flexibility to simply transfer funds into your Destiny Digital account.

Can I transfer my outside portfolio into Destiny Digital?

No, at this stage we invest your money into proprietary models that our investment team has put together.

Can I roll over my existing 401(k), IRA, or Roth IRA into an account?

Yes! You can initiate a rollover of your current retirement account when opening an account. Rollover checks must be sent to the following address within 60 days of receiving it in order to avoid current income taxes.

Pershing LLC - Rollover Processing
P.O. Box 382084
Pittsburgh, Pennsylvania 15250-8084

Please always include your new account number and contribution type (Rollover) on the face of each check. If you have questions, please call 303-277-9977 to speak to a representative.

Am I eligible to transfer money?

You are eligible to transfer money if you have an account open at Destiny Digital.

Is my money protected at Destiny Digital?

Unlike traditional bank deposits, which are protected by the Federal Deposit Insurance Corporation, the deposits for investment with Destiny Digital that you make here will be insured through the Securities Investor Protection Corporation. Destiny Capital is an SEC registered investment adviser. Your trades are executed by Pershing, LLC, a member of the Securities Investor Protection Corporation (SIPC). That means your assets are protected up to $500,000 in value, including $100,000 in any cash awaiting reinvestment. Any historical returns, expected returns, or probability projections may not reflect actual future performance. All securities involve risk and may result in loss.

What is ACH?

An ACH (automated clearing house) transaction is a bank transfer that occurs between banks on your behalf. To deposit funds to your Destiny Digital account, you need to link your checking account using our secure portal and can deposit them into your Destiny Digital account. You are able to set up a one-time transfer, or recurring deposits (repeating weekly, biweekly - ie 1st & 15th of every month, monthly or quarterly).

Investing Basics

Our Philosophy

At Destiny Capital we rely both on our own portfolio design and also on external third-party asset managers when it makes sense for our clients. The Destiny Digital platform leverages the expertise of Marstone both for the technology that powers Destiny Digital as well as their investment expertise for assets managed on the platform. Marstone's investment philosophy and algorithms for portfolio construction are based on the latest advances in behavioral economics and modern portfolio theory. Within the Destiny Digital platform, clients have the ability to create investment portfolios based on a personal risk assessment questionnaire, or pick a predefined portfolio. The underlying investment philosophy is to create the highest expected risk-adjusted returns by maximally diversifying client portfolios. These portfolios are constructed to hold allocations of strategic and globally-diversified asset mixes, and are composed of liquid and low-cost investment products—index tracking Exchange Traded Funds (ETFs) and Money Market Funds.

How much do I need to invest?

The minimum investment is $5,000 for both retail and retirement accounts. There is a daily $10,000 transfer limit for retail accounts and an annual $5,500 maximum contribution for retirement accounts.

What is an ETF?

In its simplest form, an exchange traded fund, or ETF, is a basket of stocks that has been built to mimic an index. When people say “the stock market was up 1% today,” they are saying that a certain stock market index was up 1%, and the ETF that tracks this index should be up about 1% as well. These passive ETFs are managed by companies like Vanguard who charge a small fee for keeping the ETF as close to the index as possible. Because of their size (Vanguard manages ~$2.4 trillion), they are able to buy & sell the underlying securities much more efficiently than most investors.

But an ETF doesn’t necessarily have to hold stocks, there are now ETFs for just about everything, including: bonds, commodities, master limited partnerships or real estate investment trusts. The big takeaway is that an ETF is a cheap way to invest in a broad range of securities so that you don’t have to purchase a huge number of securities to ensure your portfolio is well-diversified, potentially saving you tons of time, effort and money.

Other benefits of ETFs include:

  • Tradability: ETFs are traded as a stock, so you are able to buy or sell any time the markets are open.
  • Transparency: ETFs publish their holdings daily so you always know what you own
  • Tax efficiency: because ETFs have very little active trading, you only have a tax bill when you ultimately sell your shares (and when you receive dividends), which can be different than some mutual funds
  • Costs: because of the passive nature of the investment, costs are extremely low

Drawbacks:

  • Because the investor is deciding when to buy and sell, investment performance can be negatively impacted when emotions run high
  • Unlike a mutual fund, and because the ETFs trade throughout the day, there could potentially be a disconnect between the underlying asset value of the ETF and its quoted price. This is often miniscule as any small deviation is usually quickly closed by market participants
  • For smaller or less-established ETFs, there is not a lot of trading so market participants require a higher than normal "spread" to buy or sell the ETF

Can I replace any of the ETFs Destiny Digital and Marstone recommend?

The Marstone investment team has carefully chosen the ETFs included in the Destiny Digital portfolios and we think the mixes provide a solid spread of investments and, therefore, our portfolios are not designed for the replacement of holdings.

Why wouldn't I just go buy the Destiny Digital recommended ETFs directly?

You absolutely could go through our risk tolerance questionnaire and then buy the same ETFs from a different, transaction-based brokerage firm. One of the primary benefits of having a Destiny Digital account, however, is knowing that we are continuously monitoring your portfolios to ensure that allocations remain within your calculated risk tolerance. Also, we charge less than you would normally expect to pay for this level of support and services. We think these low fees are less than the value we provide. There are no transaction charges. Destiny Digital and Marstone’s investment committee regularly scour the market, looking for more cost-efficient ETFs to give you consistent broad-market exposure.

Will my Destiny Digital portfolio beat the market?

Destiny Digital's portfolios are designed to achieve long-term growth in line with the user's ability & willingness to take risk. Marstone has designed these portfolios to benefit from diversification across geographies (US, International and Emerging Markets) and asset classes (stocks, bonds, commodities, and real estate), so we don't think trying to "beat" the returns to the US Stock Market is the appropriate comparison. What our portfolios offer, however, is strong diversification coupled with automated rebalancing to ensure your portfolio is always aligned with your risk tolerance. We look to consistently grow your portfolio while not deviating from your long-term risk profile.

How do you calculate the return displayed on my dashboard page?

Returns on your dashboard have been calculated by a third-party with over 15 years of performance reporting experience. They calculate the performance on your account based on a time-weighted return calculation, meaning that the performance number presented is not impacted by the timing of any contributions or withdrawals from your account.

What does rebalancing mean and does it lower my risk?

Rebalancing is a very important aspect of investing, but is often overlooked. If after taking our risk tolerance questionnaire you are gauged to have a moderate risk tolerance, we will create a portfolio that is pretty evenly split between stocks and bonds. Over time, the stocks will likely perform better than the bonds, increasing their weight in the portfolio. When this happens, the portfolio’s risk profile changes from your initial allocation and is not likely to match your risk profile. We monitor this situation and make the necessary trades to keep the portfolio in alignment. Our rebalancing studies suggest rebalancing helps with performance as well. Specifically, because you have a diversified portfolio, the performance of the underlying securities will be different. When you rebalance, you are effectively living the old maxim “buy low, sell high” which we think will help performance over time.

Our Portfolios

Can I change my portfolio holdings?

We build our client-created portfolios based upon an analysis of each client’s risk tolerance, elicited through an interactive questionnaire. The questionnaire leads clients like yourself through topics such as their appetite for investment risk, investment time horizon, and investing experience. A personalized investment portfolio is then algorithmically generated based on the client’s responses. Clients are also presented with tools that provide the opportunity to explore other portfolio allocations in order to assess the appropriate investment choice and to learn more about each component of their allocations. The portfolios were developed using a combination of investing experience and academic analysis. They were created specifically to benefit from the powers of diversification and were structured for long-term growth. While we do not allow you to alter the portfolio weights or add/ remove certain securities, we do allow you to change your risk tolerance to see what other portfolios might look like.

Can I buy individual stocks and bonds?

No. If you want to invest in individual companies in addition to using the Destiny Digital platform, you will need to open a brokerage account through Destiny Capital. Note, since we offer users the ability to aggregate their outside accounts, you can invest with Destiny Digital and view your outside brokerage accounts all in one place.

How do I change my portfolio risk tolerance if my financial situation has drastically changed?

We understand that your financial outlook can change at any time, so we allow you to review your portfolio at any time and either re-take the risk tolerance questionnaire or explore other portfolio options (including their analysis, benefits and potential drawbacks). Because Destiny Digital was built to help you achieve long-term growth, we don't recommend changing your risk tolerance based on market moves due to the high potential costs of letting emotions impact your investment process, as well as the high potential tax costs associated with regularly changing your portfolio composition. Your risk tolerance information is under your Account Profile tab, and can be changed from there.

How do I create a portfolio?

Within your Destiny Digital profile, portfolio creation occurs under the tab "Create a Portfolio". You can assign that portfolio to an existing account or create an account after creating your portfolio.

How does Destiny Digital determine what portfolio is right for me?

Destiny Digital and Marstone's investment teams combine years of professional investing experience with advancements in academic research to provide clients what we think is the right mix of risk & return based on the risk score we calculate using our proprietary risk-tolerance algorithm.

How did Destiny Digital and Marstone design the risk tolerance questionnaire?

By utilizing the latest from academia, with a heavy emphasis on behavioral finance, we created an intuitive questionnaire that hides heavy math, complexity and financial jargon to allow users to answer the questions honestly and freely, which we think lends to a more accurate depiction of their underlying ability & willingness to take risk.

Privacy Policy

Is Destiny Capital a regulated financial institution?

Destiny Capital is an SEC Registered Investment Adviser regulated by the SEC. Destiny Capital Securities Corporation is regulated by FINRA and SEC. The securities in your account are protected up to $500,000 by SIPC through Destiny Capital Securities Corporation. Destiny Capital is simple and transparent. You can read more about us here.

Who can access my information?

Just you. When we built Destiny Digital, we realized that we wouldn’t want to use the service if our financial lives were not kept private. In order to offer you some pretty cool capabilities, however, we do aggregate data from the overall user base.

Where are my funds held and why should I trust a young internet company with my money?

We partnered with Pershing, a Bank of New York Mellon Company, as our custodian. Your account is in your name and held at Pershing, LLC, the third-party custodian for your protection. Pershing has been operating for over 75 years and holds over $1 trillion in client assets. (https://www.pershing.com/about/strength-and-stability) Pershing is a member of SIPC, which protects securities clients of its members up to $500,000 (including $100,000 for claims for cash). Pershing also carries additional insurance. Explanatory brochure available upon request or at http://www.SIPC.org.

How secure is my personal information and identity at Destiny Capital?

Destiny Capital chose to partner with Marstone in part because of the level of technical sophistication they offer. Marstone has incorporated bank-level security measures in everything they do. This includes the strongest available browser encryption, secure servers, and identity-verification services, among other precautions. For more details, please review the Privacy Policy section of our site.

Does Destiny Capital run a credit check?

No. Since Destiny Capital does not loan money out, the only check we do is an ID verification check as required by law. We do not pull your credit score, or do anything that would impact your credit rating or score. If you happen to have any additional questions, please contact us at support@destiny-capital.com for additional support.

What happens in the unlikely event that Destiny Capital or Marstone stop operating?

If Destiny Capital or Marstone were to go public or be acquired, your investments would remain in your control and you would have the ability to add and/or withdraw money at any time. In the unlikely event that Destiny Capital or Marstone were to close, your money would remain safe and you would be free to move your money to any account of your choosing. You own all of the securities in your Destiny Digital portfolios and if you choose to close your account your money will be transferred back to the linked checking account. Destiny Capital Securities Corporation accounts are SIPC protected, which means up to $500,000 per account type against any losses resulting from the failure of the broker dealer or the clearing firm (Pershing LLC.)

Okay, but what does SIPC protected really mean?

The Securities Investor Protection Corporation (SIPC) means that your assets are protected up to $500,000 in value, including $100,000 in any cash awaiting reinvestment. Customer securities accounts are protected via Pershing LLC through which we execute your ETF transactions, which is a member of the SIPC. To learn more about account investment protection at Pershing LLC click here.

Will Destiny Capital invest all my money in one go, or will it be invested over a period of time?

Yes, Destiny Capital will invest all your Destiny Digital account money when it is transferred into your account. Because we are investing in globally-diversified portfolios, we don't believe there is as much value in dollar-cost averaging as in other situations. Because there are no trading fees or fees to transfer money into your account, if you feel strongly about incremental purchasing, you are able to set up standing instructions to transfer money into your account over time. As a general rule of thumb, we would advise against trying to time the market as research has noted this is not a very profitable investment strategy for many participants.

Why do you need details about my income and assets?

Aside from being a FINRA requirement, we think this information is very helpful in the portfolio creation & monitoring process.

Will I receive dividends from my Destiny Digital investments?

Yes, Destiny Digital automatically reinvests the dividends when possible, or the dividends will enter your account as cash.

How do I know how these portfolios have performed in the past?

On the portfolio creation page, after going through our questionnaire, we show past performance for the portfolios we are recommending. It is important to note that past performance is not an indicator of future outcomes.

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